Terms of service
1. INTERPRETATION
1.1 In these terms and conditions, unless the context otherwise requires, the following terms have the following meanings:
1.1.1 “Products” means wood and gas ovens and accessories supplied for sale by us to you;
1.1.2 “us” or “we” means Wilderness Kitchen Ltd, a company registered in England with company number 11504876 and having its registered office at 163 North Road, St. Andrews, Bristol, United Kingdom, BS6 5AH.
1.1.3 “Website” means the website through which we sell the Products wildernesskitchens.com
1.1.4 “you” means the customer purchasing Products and “your” shall be interpreted accordingly.
2. APPLICATION OF THESE TERMS
2.1 These terms and conditions (the “Conditions“) apply to the sale of Products by us, whether through our Websites or by other means.
2.2 These Conditions together with an order or order confirmation accepted in accordance with clause 3 below (the “Contract“) constitutes the entire agreement between the parties relating to the purchase of our Products. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on our behalf which is not set out in the Contract.
2.3 Your privacy is also very important to us and these Conditions must be read in conjunction with our Privacy Policy.
3. PLACING AN ORDER
3.1 We only supply Products for purchase by adults and we do not sell to children. If you are under 18, you may use our Website only with the involvement of a parent or guardian.
3.2 For Products purchased on our Websites, the following provisions apply:
3.2.1 The places we deliver to vary depending on the Product and will be displayed on the appropriate webpage.
3.2.2 The Products and the prices on the Websites are an invitation to place an Order only and do not constitute an offer by us to you to purchase the Products.
3.2.3 When you click the “Place Order” button on our Website, the placing of such order will constitute an offer by you to purchase the Products subject to these Conditions. You should review the order and correct any incorrect details before pressing the “Confirm Order” button.
3.2.4 We may reject your order for any reasonable reason, for example, but not limited to, incorrect or incomplete information, a declined credit or debit card, or lack of availability. If we are unable to accept your order, we will notify you by email.
3.2.5 An online order shall only be accepted by us when you receive a confirmation email from us which, subject to the provisions of Condition 3.2.6, shall create a Contract. The date of the Contract shall be the date on which we issue the confirmation email.
3.2.6 Acceptance of your order is not a guarantee by us of the availability of the Products and all acceptances are conditional on availability of the Products. If the Products which you have ordered are not available, we shall inform you of this as soon as possible.
3.2.7 If you receive a confirmation email for an order which you did not place, or if the details in the confirmation email do not match the order which you placed or intended to place, you must contact us.
3.3 Where you order in person, over the phone, by email, fax or post, the following Conditions apply:
3.3.1 Unless you have requested a quotation, your order constitutes an offer to purchase the Products in accordance with these Conditions. You are responsible for ensuring that the terms of your order and any applicable specification submitted by you are complete and accurate. Your order shall only be deemed to be accepted when we issue a written acceptance of the order, at which point the Contract shall come into existence.
3.3.2 If you have asked for a quotation for your order, the Contract will come into existence when you accept our quotation. Quotations are subject to availability at the time the quotation is accepted, and quotations shall only be valid for 1 month from the date of issue.
4. APPEARANCE OF PRODUCTS
4.1 The images of the Products on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.
4.2. Rust and discolouring is a normal expectation of your grill. To keep your equipment in good working order you should season it regularly.
4.3 Any samples, drawings, descriptive matter, or advertising produced by us and any descriptions or illustrations contained in our catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Products described in them. They shall not form part of the Contract or have any contractual force.
5. PRICE AND PAYMENT
5.1 The following terms are applicable to purchases of Products on our Website and all sales to consumers:
5.1.1 If you are located in the UK, then unless otherwise stated, prices are inclusive of VAT (in the UK), and unless otherwise stated include delivery charges.
5.1.2 If you are located outside of the UK, the prices are exclusive of any applicable sales tax and import duties applicable in your country as well as delivery charges which will be added to the price.
5.1.3 We will require payment at the time of placing the order.
5.2 The following terms are applicable to sales to corporate and business customers (excluding Website sales):
5.2.2 Where we provide you with a quotation or a trade price list, prices are, unless otherwise stated, exclusive of VAT and any other sales tax or duty and do not include packaging or delivery charges or the cost of installation.
5.2.2.1 Invoices are payable upon receipt.
5.3 The following terms apply to all sales.
5.3.1 If you fail to make any payment due to us under the Contract by the due date for payment, then we reserve the right to charge interest on the overdue amount at the rate of 4% per annum above Lloyds Bank Plc's base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment.
5.3.2 You shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). We may at any time, without limiting any other rights or remedies we may have, set off any amount owing to us by you against any amount payable by us to you.
5.3.3 If the rate of VAT changes between the date of the order and the date of delivery, we will adjust the rate of VAT that you pay, unless you have already paid for the Products in full before the change in the rate of VAT takes effect.
5.3.4 Whilst we make every effort to ensure prices and information accessible via the Websites or price lists are accurate, complete and up to date, we cannot guarantee this. We do reserve the right to correct any mistakes without liability to you. We will email you if the Contract is affected by a mistake and you will have the right to cancel the Contract. If you cancel you will receive a full refund of the price paid by you.
6. RISK AND OWNERSHIP
6.1 Ownership of the Products will pass to you on the date on which you pay for the Products.
6.2 Risk of damage to or loss of the Products shall pass to you at the following times:
6.2.1 If you purchase Products on our Website, risk will pass upon delivery to your address.
6.2.3 In all other cases, risk will pass when the Products leave our warehouse.